Who We Are: Our website address is: https://www.flexthor.com.

Our Company’s Privacy Policy: This privacy policy will explain how our organization, Flexthor, uses the personal data we collect from you when you use our website. You can find our company using our VAT number: BE 0748.698.953.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your rights regarding data protection?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How do you manage your cookies?
  • Privacy policy of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the competent authorities

What Data Do We Collect?

Flexthor collects the following data: Personal identification information (Name, email address, phone number, etc.) entered on contact forms. Interaction with the website through Google Analytics.

How Do We Collect Your Data?

You provide most of the data we collect directly to Flexthor. We collect and process data when you:

  • Contact us via the contact form.
  • Interact with the website: moving on the website or clicking on elements.

Flexthor may also receive your data indirectly from the following sources:

  • Google Analytics

How Will We Use Your Data?

Flexthor collects your data so that we can:

  • Contact you if you fill out the contact form.
  • Optimize our web platform.
  • Optimize our marketing.

How Do We Store Your Data?

Flexthor securely stores your data in the cloud, on servers that comply with European legislation. Flexthor will retain your data for 2 years. Once this period has passed, we will delete your data that we manage internally.

Marketing: Flexthor would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you can always opt out later. You have the right at any time to stop Flexthor from contacting you for marketing purposes or giving your data to other members of Flexthor.

What Are Your Rights Regarding Data Protection?

Flexthor wants to ensure you are fully aware of all your data protection rights. Every user has the right to the following:

  • The right to access – You have the right to request copies of your personal data from Flexthor. We may charge a small fee for this.
  • The right to rectification – You have the right to request Flexthor to correct any information you believe is inaccurate. You also have the right to ask Flexthor to complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Flexthor erases your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Flexthor restricts the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Flexthor’s processing of your personal data.
  • The right to data portability – You have the right to request that Flexthor transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us via our email:

How Do We Use Cookies?

Flexthor uses cookies in various ways to enhance your experience on our website. See our cookie policy.

Privacy Policy of Other Websites: The Flexthor website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to Our Privacy Policy: Flexthor regularly reviews its privacy policy and posts any updates on this webpage. This privacy policy was last updated on January 9, 2024.

How to Contact Us: If you have questions about Flexthor’s privacy policy, the data we hold on you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us.

  • Email us at: info@flexthor.com
  • Or write to us at: Dorpsstraat 30 bus 1, 3500 Hasselt

How to Contact the Competent Authorities: If you wish to file a complaint or if you feel that Flexthor has not addressed your concern in a satisfactory manner, you can contact the Information Commissioner’s Office. You can find the contact details of the Data Protection Authority in Belgium on their website: www.dataprotectionauthority.be.

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